Privacy Policy

1. Introduction

Welcome to NexaMart ("we", "our", or "us"). We operate a multi-vendor online marketplace that connects customers, sellers, and delivery partners.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website: https://www.nexamart.app/

By using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Account Details

Account & Transaction Data

• Order history
• Seller store details
• Delivery information

Technical Information

• IP address
• Browser type
• Device type
• Operating system

3. How We Use Your Information

We use your data to:

• Process orders and transactions
• Deliver products and services
• Improve website performance
• Communicate updates and support
• Prevent fraud and enhance security

4. Data Sharing

As a multi-vendor marketplace, we may share your information with:

• Sellers (to fulfill orders)
• Delivery partners (for shipping)
• Payment providers (for secure transactions)

This sharing is necessary to complete transactions on our marketplace platform.

5. Payment Information

• Payments are processed via third-party payment gateways.
• We do not store full card details on our servers.

6. Cookies & Tracking

We use cookies to:

• Maintain login sessions
• Analyze website usage
• Improve user experience

You can disable cookies via your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no online system is 100% secure.

8. Data Retention

We retain your information only as long as necessary for:

• Providing services
• Legal compliance
• Dispute resolution

9. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

13. Contact Us

For any privacy-related queries, contact us at: https://www.nexamart.app/